Are CEOs and Basketball Coaches similar?

Speaking with some coaches last week, coaches seem very defensive about their role in a team’s success or failure. Speaking with some parents, they feel a player’s success is ultimately the player’s and parent’s responsibility because coaches are concerned with how the player can help their team win, not how they can help the player improve.

After seeing a lot of dicussion about the recent coaching hires, and reflecting on the number of NBA coaches fired this season, I still believe that we have yet to determine an accurate way to evaluate a coach and we overestimate a coach’s power to influence the organization (Now, this changes by level, as a college coach has more power to influence the organization because he recruits the players to play for him, while a high school coach coaches the players who enroll at his school and an NBA coach coaches the players that a GM acquires).

At the NBA level, players tend to get the credit for wins and coaches are blamed for losses – just look at the lack of credit that Cleveland’s Mike Brown gets for the Cavaliers’ success. At the college level, coaches get far more credit for success, while players get blamed for failure: articles during the tournament basically blamed University of Tennessee’s players for their tournament loss, rather than Pat Summit, and Duke University’s players rather than Coach K.

So, how much control does a coach have over the performance of his or her organization?

Jeff Pfeffer published a paper in 1977 in the Academy of Management Review showing that leader’s actions rarely account for more than 10% of the variation in organizational performance, and often, account for much less.

Are coaches like CEOs or do coaches exert more influence over the success of their organization? In a situation like Sacramento, are Reggie Theus and Kenny Natt to blame for the disappointing performance this season? Are Sam Mitchell and Jay Triano to blame for Toronto’s disappointing season? How different is a coach’s role at the NBA level vs. college level vs. high school level?

Bob Sutton continues:

Apparently this happens because people are brainwashed by cultural myths about the power of leaders and because it is requires less mental effort – and is more comforting – to view, say, Procter & Gamble as AG Lafley or Oracle as Larry Ellison, then to think about the long list of factors that actually cause performance.

Isn’t it the same with basketball? Isn’t it easier to credit or blame the coach rather than think about the way players fot together or to examine individual’s work ethic? Talent development (and team development) is a dynamic process; isn’t it easier just to look at the coach rather than trying to examine all the various factors?

Jeff Pfeffer emphasized that leaders have, at best, modest control because there are so many factors that are simply impossible for them to control – economic conditions, industry structure, fixed costs, what competitors do, what happened before the CEO took over, and what a nuances of what the other hundreds and thousands of people in the company do.

Basketball coaches face the same issues. Ben Howland was blamed for playing a bad non-conference schedule this season – how was he supposed to anticipate Notre Dame’s free fall or Southern Illinois’ worst season in several years or Texas’ disappointing record? How do you evaluate Reggie Theus fairly when Kevin Martin, his best player, was injured for most of his games as Head Coach this season? How do you evaluate Kenny Natt in half of a season without knowing what type of team culture he inherited? How do you evaluate a high school coach at a small school who never gets comparable talent to the other team’s in his or her league? How do you evaluate a coach on his or her role’s outside the public view: interaction with management, staff and players; use of assistant coaches; public relations events, etc?

Indeed, although CEOs can certainly make a difference, especially founders, many of the greatest companies – take Toyota or Procter & Gamble – have succeeded because they have such great systems that it makes it easy for competent people to succeed, not because of the work of leaders with magical powers.

The best coaches typically have supportive management or administration. How did the Maloof’s meddling in basketball affairs affect Theus’ ability to coach? Meanwhile, how did Larry Miller’s support enhance Jerry Sloan’s coaching over the years? The top organizations usually have the systems in place which make coaching easier. It is much easier to coach at a high school with a strong booster program that takes care of fundraising and finding volunteers when necessary and setting up the gym for games than at a high school where the head coach has to fill all the roles.

Stanford’s James March argued that nearly all people that are seriously considered for senior management positions are competent (as they are heavily screened, trained, and all have shown that they can do the work) so it doesn’t make much difference which finalist you choose. March…once wrote:

Management may be extremely difficult and important even though managers are indistinguishable. It is hard to tell the difference between two different light bulbs also; but if you take all the light bulbs away, it is difficult to read in the dark. What is hard to demonstrate is the extent to which high performing managers (or light bulbs that endure for an exceptionally long time) are something more than one extreme end of a probability distribution generated by essentially equivalent individuals.

So, is a coaching change the way to fix an organization? How can we evaluate a coach to ensure that the next hire is a great coach?

~ by Brian McCormick on April 17, 2009.

4 Responses to “Are CEOs and Basketball Coaches similar?”

  1. What a rich question? The answer is complex. First, at all levels the coach is not a replaceable commodity. It matters who coaches a team and who coaches your child. The coach as a CEO is easiest to answer at the college and high profile high school level (i.e., think Oak Hill, Westchester (L.A.),Mater Dei (Orange County)). Think of the Athletic Director (AD) and President of the school as the board of directors. Great college coaches create a brand. They control everything in their program. Staff, support personnel, recruitment, strategy, etc. Look at the Kentucky Program. Billy Gillespie is a good coach, but he did not realize that he had to be much more than that at the University of Kentucky. He actually did a good job on the floor with the talent that he inherited, but he got fired because of his lack of “emotional intelligence” (relationship issues). Similar story at UNC with Matt Doherty at UNC. Matt was doing a great job at Notre Dame until he stepped into the hornet nest at UNC. He was national coach of the year at UNC, but he self destructed under the pressure of coaching at Carolina. Roy Williams comes in and reestablishes the program. Yeah, it matters who heads up your program. Coaches at all level set the tone for the organization. Even at the youth level. I set the tone even when I’m coaching 8 to 10 year old kids. I let the parents know that winning is not a priority for our team, that I want to teach the kids about what it means to be a part of a team (All for one; One for All), build competitive character, improve their technical and tactical skills, learn how to play hard, smart and together, and most importantly have fun.

    At the average high school, the coach is sort of a CEO. The one thing that most high school coaches can’t control is the acquisition of talent. They have to coach the players who live in their school district. Other than that component, the high school coach still has to be viewed as a quasi CEO. Success at the high school level should not be measured by W-L.

    The Pro level maybe the toughest to address. Results matter at the pro level. It’s about winning and losing, just like results matter in a company. The most important hire in the NBA is the head coaching position. It’s harder to pick the right coach for your organization than it is to select the right player for your team. Great players are the easiest to pick. They stand out like a sore thumb. There are so many checks and balances in the typical NBA team. Ownership matters at the pro level. You’ve got to have the players, but a lack of leadership at the top level can lead to disastrous results for years (think LA Clippers). However, don’t diminish the impact that a coach can have on a team. Mike Brown deserves a lot of credit for the success of the CAVS. It’s nice to have one of the best players in the game to build around, but you still have to surround the right personnel around him for the team to thrive. The true test of Brown’s coaching ability will be determined over the next few years. You have to have the right personality to coach a NBA team that has a dominant player. Managing NBA egos is a delicate process, not everybody can do it.

    Now, let’s take a look at one of the greatest coaches of our generation. Phil Jackson (PJ). PJ has been a part of two great organizations and has had the pleasure and challenge of coaching some of the greatest players in NBA history. He’s had the support of smart and competent owners and front office personnel. PJ would be the first to tell you that you have to have the players, but I will argue that his coaching and management style greatly contributed to the nine championships that the organizations won under his leadership as a head coach.
    Not everybody could have managed the massive egos of those Bulls and Lakers’ championship teams. Doug Collins couldn’t have done it with the Bulls. When Doug got fired, the general public was up in arms. They did not know the inside story. Rudy Tomjanovich couldn’t have done it with the Lakers. He was chosen to replace PJ, but for many reasons (health and coaching style), he resigned after 41 games. Who did the Lakers look for to right their ship. You know the answer to that question.

    In answering your final two questions. Sometimes, a coaching change is the way to fix the organization. In some cases, it’s not. How do you replace an incompetent owner? How do you evaluate the next hire? That’s the toughest thing to do. It’s the one reason why experienced coaches with a track record have the edge over coaches who lack head coaching experience. I will be interested to see how Josh Pastner works out at Memphis. He’s been groomed to be a coach since he enrolled as a freshman at Arizona. Obviously, the AD saw something in him in one year to give him this plum assignment. But you never really know how a person will perform until he has to move into the CEO position of basketball coach.

  2. Is it too simple to say the more a control a coach has of the total system the more responsible he is for the success/failure of the system? Define success as the fulfillment of potential or at least significant rate of progress along that plane. Hard to quantify but an accurate measure. I think this is why numbers are used to judge success, its easier and we think we know what numbers mean and represent, but in reality we don’t. All wins are not the same (see a fore mentioned multitude of variables) yet represented as so. So how does one measure fulfillment of potential?

  3. I like that idea. But, it still posses the problematic question of how to measure a coach’s ability to fulfill the potential of his team or its players?

    What qualities are most important? Knowledge of sport? Communication skils? How do we acknowledge the differences in athletes? Do we assume that someone who succeeds with a professional team will also succeed with 11-year-olds? Will a successful coach or male players have equal success with female players? How do you measure a coach’s ability to motivate his team?

  4. All good questions. I have been wrestling with how to define fulfilled potential for awhile now. I feel like I can evaluate myself honestly, but I don’t have an answer for how to judge whether or not another has fulfilled or progressed along the path to fulfilling their potential. I can say this though, we have used this “potential” measure for some time now with the teams I have coached, and I have seen a lot of really good things happen to the kids that make it their ultimate goal. I know it doesn’t answer the question of externally evaluating coaches though.

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